Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “User”) and Pook Audio (“we,” “us,” or “our”). Pook Audio is a trading name of Ayal Yishay, sole proprietor, registered and operating under the laws of the State of Israel.

By installing, accessing, or using the Service in any way — including browsing the website, downloading the software, creating an account, or generating plugins — you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must immediately cease all use of the Service and uninstall any software you have downloaded.

The following definitions apply throughout these Terms:

• “Service” means the Pook software (audio plugin and standalone application), the cloud backend and API, the website located at pookaudio.com, the Discover community platform, and all related features, functionality, content, and services made available by Pook Audio, whether accessed through the software, website, or any other means.
• “Software” means the Pook audio plugin (in all formats, including VST3, Audio Unit, and AAX) and the standalone application, as distributed by Pook Audio.
• “Generated Plugins”means the audio effects, instruments, and sound processing tools created through the Service's AI-powered generation features, including their associated user interface, parameters, and presets.
• “Discover” means the community platform within the Service where Users may browse, publish, and use plugins created by other Users.
• “Credits” means the virtual currency used within the Service to generate plugins. Credits have no cash value and are non-transferable.
• “Content” means any data, text, prompts, conversation history, generated plugins, screenshots, profile information, or other materials submitted to, generated by, or displayed through the Service.

These Terms should be read in conjunction with our Privacy Policy, which describes how we collect, use, and protect your personal data.

You must be at least 18 years of age to use the Service.

Pook Audio reserves the right to update, modify, or replace these Terms at any time. We will notify you of material changes via email or in-app notification at least 30 days before such changes take effect. Your continued use of the Service after the effective date of any revised Terms constitutes your acceptance of and agreement to the updated Terms. If you do not agree to the revised Terms, you must stop using the Service before the effective date.

To access certain features of the Service, you must create an account. Each individual may hold only one account. Creating multiple accounts is a violation of these Terms and may result in immediate termination of all associated accounts.

Authentication is provided through third-party identity providers (such as Google or Apple). By using these providers to sign in, you authorize Pook Audio to access and use certain information from your identity provider account in accordance with our Privacy Policy.

Your account permits one active device at a time. Signing in on a new device automatically deactivates your session on any previously active device. This single-device restriction is enforced through a machine identifier that is stored securely on our servers.

You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activity that occurs under your account, whether or not authorized by you. You agree to notify Pook Audio immediately of any unauthorized access to or use of your account. Pook Audio shall not be liable for any loss or damage arising from your failure to maintain the security of your account.

Pook Audio reserves the right to suspend or terminate any account that violates these Terms, is used fraudulently, or poses a risk to the security or integrity of the Service, at its sole discretion, with or without prior notice.

3.1 License Grant

Subject to your compliance with these Terms, Pook Audio grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the Software on a single device at a time, for your personal or commercial use, including use in professional music productions. This license does not convey any ownership interest in the Software or any other intellectual property of Pook Audio. The Software is licensed, not sold.

3.2 Free Plugin Pack

The Service includes a curated collection of plugins (the “Free Plugin Pack”) available to all registered Users at no cost. The contents, availability, and composition of the Free Plugin Pack may change at any time at Pook Audio's sole discretion, without notice.

3.3 Subscription & Demo Credits

AI-generated plugins require an active paid subscription. New Users receive a one-time allocation of demo credits upon account creation. Plugins generated using demo credits are fully functional for a period of 14 days from the date of generation. After 14 days, an active subscription is required to continue using plugins generated with demo credits.

If your subscription expires, is cancelled, or is paused, your generated plugins are locked and become inaccessible until you resubscribe. Your plugin library is retained in full — nothing is deleted. Upon resubscription, all previously generated plugins are restored and fully accessible.

3.4 Restrictions

You agree not to, and shall not permit any third party to:

• Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying algorithms, or structure of any part of the Software or Service, except to the extent such restriction is prohibited by applicable law.
• Remove, alter, obscure, or deface any proprietary notices, labels, watermarks, or branding contained in or on the Software or Service.
• Copy, modify, adapt, translate, or create derivative works based on the Software, except as expressly permitted under these Terms.
• Use the Service, directly or indirectly, to build, assist in building, or contribute to a competing product or service, including but not limited to using Pook's outputs at scale to develop a rival audio plugin platform.
• Attempt to bypass, circumvent, or disable any credit limits, authentication mechanisms, device restrictions, usage limits, or security measures implemented by Pook Audio.
• Use automated scripts, bots, crawlers, scrapers, or other programmatic or mechanical means to access, interact with, or extract data from the Service, unless expressly authorized in writing by Pook Audio.
• Sublicense, rent, lease, sell, distribute, or otherwise transfer the Software, your account, or any rights granted under these Terms to any third party.
• Use the Software or any Generated Plugins as training data for machine learning models, artificial intelligence systems, or any automated content generation tools.

4.1 Your Generated Plugins

Subject to these Terms and your active subscription, you receive a limited, non-exclusive, non-transferable license to use and modify the plugins you generate through the Service, solely within the Pook software. You may use Generated Plugins in your own music productions, recordings, live performances, and creative projects without restriction on the resulting audio output.

Generated Plugins may only be used inside the Pook software. You may not export, extract, reverse-engineer, redistribute, or make available Generated Plugins — or any component thereof — outside of the Pook software environment, in any format.

For clarity: the audio output you produce using Generated Plugins within your digital audio workstation (DAW) is yours. These Terms do not restrict your ownership of or rights to your music, recordings, or other creative works that incorporate audio processed by or generated through Pook.

4.2 License to Pook Audio

By generating plugins through the Service, you grant Pook Audio a non-exclusive, worldwide, royalty-free license to use, reproduce, and analyze your Generated Plugins for the purposes of operating, improving, and developing the Service. By publishing a plugin to Discover, you additionally grant Pook Audio the right to feature, display, and promote that plugin for marketing, promotional, and editorial purposes (for example, showcasing community creations on our website or social media).

4.3 Discover (Community)

When you publish a plugin to Discover, you make it available for other Users to browse, preview, add to their libraries, use, and create modifications (“mods”) based on it. Mods are new, independent plugins — the original plugin remains unchanged and under your control.

You may unpublish a plugin from Discover at any time. However, copies of the plugin that other Users have already added to their personal libraries will remain in those libraries. Unpublishing removes the plugin from public visibility on Discover but does not revoke copies already distributed.

You represent and warrant that any plugin you publish to Discover does not infringe upon the intellectual property rights of any third party and does not contain harmful, offensive, defamatory, or illegal content. Pook Audio reserves the right to remove any Content from Discover that violates these Terms, without prior notice.

4.4 Pook Audio's Intellectual Property

The Service — including but not limited to the Software, website, branding, trademarks, logos, visual design, user interface, underlying technology, algorithms, architecture, documentation, and all related intellectual property — is and remains the sole and exclusive property of Pook Audio. Nothing in these Terms transfers any ownership of Pook Audio's intellectual property to you.

Your prompts, conversation history, and textual inputs belong to you. However, Pook Audio may use anonymized and aggregated data derived from your usage of the Service to analyze trends, improve AI generation quality, and develop the Service, provided that such data cannot reasonably be used to identify you.

The Service operates on a credit-based system. Generating plugins consumes Credits, and the cost per generation mode is displayed in the application. Credit costs may vary by generation mode and are subject to change.

New Users receive a one-time allocation of demo Credits upon account creation at no cost. Demo Credits are non-transferable, have no cash or monetary value, and cannot be exchanged, sold, or redeemed for currency.

For active subscribers, unused Credits carry over between monthly billing cycles for as long as the subscription remains active and in good standing. If your subscription is cancelled, paused, or otherwise terminated, your remaining Credit balance resets to zero at the end of the current billing period.

If you cancel your subscription mid-billing period, you retain full access to the Service and your generated plugins until the end of the current billing period. No pro-rated, partial, or proportional refunds are provided for the unused portion of a billing period.

All purchases, subscriptions, and financial transactions are processed by Paddle (Paddle.com Market Limited), our merchant of record. Paddle's terms of service and privacy policy govern the purchase transaction, including payment processing, billing, invoicing, currency conversion, applicable taxes, and refunds. Pook Audio does not directly process, store, or have access to your payment card information.

You are responsible for all applicable taxes, duties, or levies associated with your use of the Service, except for taxes on Pook Audio's net income. Paddle handles the calculation and collection of sales tax, VAT, and other transaction taxes on our behalf.

Pook Audio reserves the right to modify Credit pricing, allocation amounts, generation costs, or subscription plan structures at any time with reasonable prior notice. Changes to pricing will not affect the current billing period of active subscribers.

No refunds are provided for Credits that have been consumed. Refund requests for unconsumed Credits or subscription payments are handled by Paddle in accordance with their refund policy and applicable consumer protection laws.

You agree to use the Service only for lawful purposes and in accordance with these Terms. Without limiting the foregoing, you agree not to:

• Use the Service to generate, create, distribute, or store Content that is illegal, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable under applicable law.
• Use the Service to generate Content that infringes upon or violates the intellectual property rights, privacy rights, publicity rights, or any other rights of any third party.
• Use the Service to name, label, brand, or market a Generated Plugin using any third-party trademark, trade name, registered product name, artist name, or other identifier in a manner reasonably likely to suggest affiliation, endorsement, or origin from a third party. Stylistic references in your prompts (e.g. “in the style of a vintage tube compressor”) are permitted; using a third-party brand or artist name as a Generated Plugin's public name or visible user-interface label is not.
• Attempt to generate malicious code, exploit vulnerabilities in the AI system, or use the Service in any manner designed to compromise, overload, or interfere with the Service's infrastructure, performance, or availability.
• Abuse, harass, stalk, threaten, intimidate, or impersonate any person or entity through the Service, including through plugins published on Discover.
• Interfere with, disrupt, degrade, or place an unreasonable or disproportionate burden on the Service's servers, networks, or infrastructure.
• Share, disclose, or transfer your account credentials to any other person or allow multiple individuals to access the Service using a single account.
• Scrape, crawl, spider, index, or otherwise programmatically access or extract data from the Service, the website, or any Content, without prior written authorization from Pook Audio.
• Use the Service to send unsolicited communications, spam, or promotional material to other Users.
• Circumvent, disable, or interfere with any security-related features of the Service, including features that prevent or restrict access to Content or enforce usage limitations.

Pook Audio reserves the right to investigate suspected violations of these Terms and to take any action it deems appropriate, including but not limited to removing Content, suspending or terminating accounts, reporting conduct to law enforcement authorities, and pursuing legal remedies. Such actions may be taken without prior notice and at Pook Audio's sole discretion.

Generated Plugins are created using third-party artificial intelligence services. Pook Audio selects AI providers with appropriate data handling practices but does not directly control how providers process data beyond their published terms and data processing agreements.

Your prompts, conversation history, and related inputs are transmitted to third-party AI service providers solely for the purpose of generating plugins. Pook Audio does not use your prompts or conversations to train AI models. Third-party providers' use of your data is governed by their respective terms and privacy policies.

AI-generated outputs are provided on an “as is” basis, without any guarantee, representation, or warranty of quality, accuracy, completeness, originality, reliability, or fitness for any particular purpose. The quality, behavior, and characteristics of Generated Plugins may vary and are inherently unpredictable.

Audio safety warning: Generated Plugins may produce unexpected, loud, distorted, or otherwise undesirable audio output. You are solely responsible for monitoring output levels and taking appropriate precautions to protect your hearing, speakers, headphones, audio equipment, and any other connected devices at all times. Pook Audio strongly recommends starting with low volume levels when testing any newly generated plugin.

Pook Audio expressly disclaims all liability for any damage caused by Generated Plugins, including but not limited to damage to speakers, headphones, amplifiers, audio interfaces, hearing loss (temporary or permanent), tinnitus, or any other injury to persons or property arising from the use of Generated Plugins.

Generated Plugins may reference, emulate, or be inspired by third-party products, brands, audio processing techniques, or musical styles. No affiliation, endorsement, sponsorship, or association with any third party is claimed or implied. All third-party trademarks, trade names, and logos belong to their respective owners.

To reduce the likelihood of trademark conflicts, Pook Audio applies automated filters to Generated Plugin names, parameter labels, and user-interface text. These filters detect and substitute references to common third-party audio brands, product model names, and artist names with generic descriptive equivalents. The filters operate on a best-effort basis, are not exhaustive, and may not catch every reference. You remain solely responsible for reviewing each Generated Plugin before publishing, sharing, or commercially using it, and for ensuring such use does not infringe upon any third party's rights.

You acknowledge that AI-generated content may unintentionally resemble or overlap with existing products, techniques, or intellectual property. Pook Audio makes no representation or guarantee that Generated Plugins do not infringe upon the intellectual property rights of any third party. You are solely responsible for evaluating, assuming, and managing any risks associated with how you use, modify, and publish Generated Plugins.

If you provide Pook Audio with any feedback, suggestions, ideas, feature requests, bug reports, comments, or other submissions regarding the Service (“Feedback”), whether through email, in-app communication, social media, or any other channel, you hereby grant Pook Audio an unrestricted, perpetual, irrevocable, non-exclusive, royalty-free, worldwide, fully sublicensable right and license to use, reproduce, modify, adapt, publish, distribute, and otherwise exploit such Feedback in any manner, for any purpose, without acknowledgment, compensation, or obligation of confidentiality to you.

You acknowledge that Pook Audio may already be developing or considering similar ideas independently, and that the provision of Feedback does not create any confidential relationship or impose any obligation on Pook Audio.

Pook Audio respects the intellectual property rights of others and expects Users to do the same. If you believe that any Content available through the Service infringes upon your copyright or other intellectual property rights, you may submit a written notice to Pook Audio at support@pookaudio.com containing the following information:

• Identification of the copyrighted work or intellectual property you claim has been infringed.
• Identification of the Content on the Service that you claim is infringing, with sufficient detail for Pook Audio to locate it.
• Your name, mailing address, telephone number, and email address.
• A statement that you have a good faith belief that the use of the material is not authorized by the rights owner, its agent, or the law.
• A statement that the information in your notice is accurate and that you are the rights owner or authorized to act on behalf of the rights owner.
• Your physical or electronic signature.

Pook Audio will review valid notices and take appropriate action, which may include removing or disabling access to the allegedly infringing Content. Pook Audio may terminate accounts of Users who are repeat infringers.

If you believe that Content you posted was removed in error, you may submit a counter-notice to support@pookaudio.com explaining why the removal was a mistake.

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

WITHOUT LIMITING THE FOREGOING, POOK AUDIO DOES NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE, RELIABLE, OR COMPLETE; (C) THE QUALITY OF ANY GENERATED PLUGINS, CONTENT, OR OTHER MATERIALS OBTAINED THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS; OR (D) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

You acknowledge that Pook Audio has no control over and does not guarantee the availability, accuracy, completeness, or reliability of any third-party services, including AI providers, cloud infrastructure, or authentication services. Any Content downloaded, generated, or otherwise obtained through the Service is accessed at your own discretion and risk, and you are solely responsible for any damage to your computer system, audio equipment, hearing, or loss of data that results from such use.

No advice, information, or statement, whether oral or written, obtained from Pook Audio or through the Service, shall create any warranty not expressly made in these Terms.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL POOK AUDIO, ITS OWNER, AFFILIATES, AGENTS, CONTRACTORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF POOK AUDIO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, POOK AUDIO'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE SERVICE, OR YOUR USE THEREOF SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU HAVE ACTUALLY PAID TO POOK AUDIO IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED US DOLLARS (US $100).

THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, AND EVEN IF POOK AUDIO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, Pook Audio's liability and warranty obligations shall be limited to the minimum extent permitted by applicable law. Nothing in these Terms shall exclude or limit liability that cannot be excluded or limited under applicable law, including liability for fraud, gross negligence, or willful misconduct.

You agree to indemnify, defend, and hold harmless Pook Audio, its owner, affiliates, agents, contractors, and service providers from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees and legal costs) arising out of or in connection with:

• Your use of, or inability to use, the Service.
• Your violation of these Terms or any applicable law or regulation.
• Your violation of the rights of any third party, including intellectual property rights, privacy rights, or publicity rights.
• Any Content you submit, publish, or make available through the Service, including plugins published on Discover.
• Any dispute between you and any other User of the Service.

Pook Audio reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with Pook Audio in asserting any available defenses.

This indemnification obligation applies to the maximum extent permitted by applicable law. Nothing in this section requires indemnification beyond what is permitted under the consumer protection laws of your jurisdiction.

You may stop using the Service and request deletion of your account at any time by contacting us at support@pookaudio.com or by using the account deletion feature in the application.

Pook Audio may suspend or terminate your access to the Service, in whole or in part, for any violation of these Terms, with or without prior notice, at its sole discretion. In cases of severe or repeated violations, termination may be immediate and without warning.

Upon termination of your account, for any reason:

• Your license to use the Software and the Service is immediately and automatically revoked.
• Your Credit balance resets to zero with no compensation or refund.
• You must promptly uninstall the Software from all devices in your possession or control and cease all use.
• Your personal data will be handled in accordance with our Privacy Policy and applicable data protection laws.

Plugins you previously published on Discover may remain available to Users who have already added them to their libraries prior to your account termination.

Pook Audio reserves the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. Pook Audio shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

The following provisions shall survive termination of these Terms: Sections 4 (Intellectual Property), 5 (Credits & Payments), 8 (Feedback), 9 (Copyright & Content Removal), 10 (Disclaimer of Warranties), 11 (Limitation of Liability), 12 (Indemnification), 15 (Governing Law & Disputes), and any other provisions that by their nature should reasonably survive.

By creating an account or using the Service, you consent to receive electronic communications from Pook Audio, including service announcements, administrative messages, account notifications, security alerts, and updates to these Terms or our Privacy Policy. These communications are part of your relationship with Pook Audio and you may not opt out of receiving them while maintaining an active account.

You agree that all agreements, notices, disclosures, and other communications that Pook Audio provides to you electronically satisfy any legal requirement that such communications be in writing.

Pook Audio may also send you promotional or marketing communications about new features, events, or offers. You may opt out of promotional communications at any time by using the unsubscribe link included in such emails or by adjusting your notification preferences in your account settings. Opting out of promotional communications does not affect your receipt of transactional or service-related messages.

These Terms shall be governed by, and construed and interpreted in accordance with, the laws of the State of Israel, without regard to its conflict of law principles or rules. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

Any dispute, claim, or controversy arising out of or in connection with these Terms, the Service, or your relationship with Pook Audio shall be subject to the exclusive jurisdiction of the competent courts located in Tel Aviv-Jaffa, Israel. You irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection to jurisdiction or venue.

Nothing in this section deprives you of the protection afforded by mandatory provisions of the law of your country of habitual residence, or of your right to bring proceedings in the courts of that country, where such rights cannot be waived by agreement.

Prior to initiating any formal legal proceedings, both parties agree to attempt to resolve disputes informally and in good faith by contacting each other via email. The parties shall negotiate in good faith for a period of at least thirty (30) days from the date of initial contact before either party may commence formal legal action. Informal dispute resolution notices should be sent to support@pookaudio.com.

Any cause of action or claim you may have arising out of or relating to these Terms or the Service must be commenced within one (1) year after such cause of action or claim arises. Any cause of action or claim not brought within this one-year period shall be permanently barred. This limitation applies regardless of the form of action, whether in contract, tort, or otherwise, to the maximum extent permitted by applicable law.

Entire Agreement. These Terms, together with our Privacy Policy and any other legal notices or policies published by Pook Audio on the Service, constitute the entire agreement between you and Pook Audio regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.

Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

Assignment. You may not assign, transfer, or delegate these Terms or any of your rights or obligations hereunder without the prior written consent of Pook Audio. Any attempted assignment in violation of this provision shall be null and void. Pook Audio may freely assign these Terms without restriction.

Waiver. The failure of Pook Audio to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term or condition shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

Force Majeure. Pook Audio shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, epidemics, labor disputes, government actions, internet or telecommunications failures, power outages, cyberattacks, or failures of third-party service providers.

Headings. The section headings in these Terms are for convenience only and have no legal or contractual effect.

If you have any questions, concerns, or complaints regarding these Terms or the Service, please contact us at:

support@pookaudio.com

Pook Audio (a trading name of Ayal Yishay)
Israel